Original Post — Direct link

Only this game is giving me this. I know delta is somewhat related to your Internet connection but whew, I have like 600Mbps speed on Fibr. Got RTX 3090, etc... inshort got a decent setup to run this game.

🙂

My regret is spending $$$ in this game and got scammed by this stressful experience.
To whomever read this, newbies or vets, don't spend on this game. Invest your money on somewhere else that does not give you this type of service.

almost 2 years ago - Ubi-Thrupney - Direct link

Hey everyone,

Thanks very much to you all for sharing your thoughts and experiences with The Division 2. Crashes certainly aren't what we want or expect, even on PC, so our team are continuing to look into reports of persistent crashing internally.

It is difficult to give specific guidance to each of you here in the thread, so I'd like to just first ask that you've all made sure to do the steps from our troubleshooting guide. Although it can seem from this forum like crashes are the norm, I'm still very confident that the vast majority of crashing issues are solved by local troubleshooting, just like for any PC game. In particular from the guide, please make sure you are running the game with administrator rights, you've verified the game files, you've got your graphics drivers and Windows install fully updated, and you've (at least temporarily, for testing) deactivated all background programs. 

The next steps I'd recommend if that hasn't worked is to gather some system files, per our system files support article, and then reach out to our support specialists at the links below. Those two files allow us to gather some further details about your system, and see what errors Windows itself has logged. In most cases, that information can be used to give more specific troubleshooting, but even when it cannot, it at least helps with our internal investigations.

Open a support ticket with Ubisoft Help
Send a Twitter DM to Ubisoft Support
Send a Facebook PM to Ubisoft Support

As some of you have noted, getting to the bottom of crashes on PC can be complicated, since there are so many variables - we'd never be able to test them all. That isn't to say we aren't trying to do this anyway, and I'm confident that our teams are making good progress with their investigations.

My apologies that I'm not able to give more specific advice on this here in the thread. Let me know if there's any questions about what I've said.