Original Post — Direct link

Logged in to finish the apparel event today and when I levelled up and gained another event key, I noticed that everything was gone. No more textiles, no more regular apparel caches... the store thinks I own zero outfits. It does look like my clothes are actually still there, but the store thinks I own nothing. I can't redeem the key I was supposed to have for the apparel event and it shows me as 0/27.

edit: Looks like I also lost the premium currency I had leftover on this account. I hope, if nothing else, I get that back, otherwise I'm not spending another dime on this game.

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about 2 years ago - Ubi-SleepyGoat - Direct link

Hey there everyone, just wanted to let everybody know that I am looking into this issue at the moment. We have no reported problems with the services just yet.

Please keep an eye on this thread for any updates!

about 2 years ago - Ubi-SleepyGoat - Direct link

Small update, we are still investigating, but there is a central place where updates will be posted! They are likely to be tweeted as a reply to the twitter thread here:

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This will be a faster way to get an update than waiting on a discussions post to be updated.