Original Post — Direct link

Has anyone had any success in stopping the disconnect problems on Xbox since all we can get out of support is cut and paste responses that are completely useless

over 2 years ago - Ubi-Oxavo - Direct link

Hello @Obrodo ,

I am sorry to hear you keep getting disconnecting on Xbox. Having reviewed your query, in order to provide better support, I would like to request some more information from you. Please provide details and screenshots of any error message or code you may have received, and which steps you have already taken to remedy this issue. The more information you can give regarding your experience, the better equipped I am to assist you. 

@Viking_Jarl , I'm sorry to hear you are experiencing the connectivity issues. I understand this is frustrating experience, however I would kindly ask you to avoid using a bad language as we are here to help. Could you please provide more details and let us know if you are on Xbox series X or on Xbox One?

We look forward to hearing back from you.