Original Post — Direct link
I was in no danger of dying though I was in combat. I still had my u breakable available as well as my reviver hive. A single red enemy left. My hardcore character was level 40 with good gear. Total nonsense that I get disconnected do to no fault of my own and I log back in straight away and I am told to delete my character. Please could someone look into this. I did not die, a server disconnect killed me.
over 3 years ago - Ubi-Keo - Direct link
Originally Posted by woander6
I was in no danger of dying though I was in combat. I still had my u breakable available as well as my reviver hive. A single red enemy left. My hardcore character was level 40 with good gear. Total nonsense that I get disconnected do to no fault of my own and I log back in straight away and I am told to delete my character. Please could someone look into this. I did not die, a server disconnect killed me.
I'm sorry to hear that your character has been deleted.

Could you please submit a support ticket and provide the following information and our support team will look into this for you:

CHARACTERS MISSING:
ARE ANY CHARACTERS HARDCORE CHARACTERS?:
LAST TIME ACCESSED:
ESTIMATED PLAYTIME:
CHARACTER LEVEL:
ESTIMATE OF XP:
DARKZONE LEVEL:
GEAR SCORE: