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- I recently submitted a case ticket to have a character restored, though it's been a week and still no reply or any correspondence on that case itself. Any chance of having this chased up? Ticket number
@TaleenoKit Hi there and welcome to the forums 
I am sorry that you haven't received a reply to your case yet! We are not able to chase that up for you on the forums. I have also deleted your case number in your post, for privacy reasons.
Our support team will get back to you as soon as possible, please have a little more patience 
Thanks!