Ubi-Verse

Ubi-Verse


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ย  ย  Ubi-Verse on Support Forums - Thread - Direct

@FieldyHD Hi there and welcome to the forums ๐Ÿ˜Š

I am sorry to read that you cannot progress further in the tomb! Thanks for the screenshot.

Could you please provide a video of what happens when you try to lower the platform? That would help us look into this for you.

Thanks!

Comment
ย  ย  Ubi-Verse on Support Forums - Thread - Direct

@RiotPro_887 Hi there and welcome to the forums ๐Ÿ˜Š

I am sorry to read that you haven't received all the medallions!

Could you please provide an image of the order menu, as well as images of your inventory (we need to see the medallions you own)?

Please also make sure that you have the latest version of the game installed (version 1.6.1).

Thanks!


Yesterday

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ย  ย  Ubi-Verse on Support Forums - Thread - Direct

@ezi01499 You're welcome ๐Ÿ˜Š

Have you tried to upload pictures? I still cannot see any, unfortunately ๐Ÿ˜ž

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ย  ย  Ubi-Verse on Support Forums - Thread - Direct

@Idonthack21 Hi there and welcome to the forums ๐Ÿ˜Š

I am sorry to read that you are having problems with the Daughters of Lerion!

Which daughter are you not able to interact with? Was the game crashing at any point after you have defeated the other two?

Thanks!

Comment
ย  ย  Ubi-Verse on Support Forums - Thread - Direct

@kri15 Hi there and welcome to the forums ๐Ÿ˜Š

I am sorry to read that you are having problems with fast travelling!

Are you able to travel via the Atlas, or is that also not working? Is this affecting every map, or just England?

Thank you!

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ย  ย  Ubi-Verse on Support Forums - Thread - Direct

@myownterms66 Hi there, and thanks for the update ๐Ÿ˜Š

Could you please install the game on an internal drive? Having it on an external hard drive can cause issues with running it.

Thanks!

Comment
ย  ย  Ubi-Verse on Support Forums - Thread - Direct

@Solomon-mixey Hi there ๐Ÿ˜Š

The issue you're describing has been reported and is currently being investigated by our development team.

As soon as we have an update regarding this, we will let you know ๐Ÿ™‚

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ย  ย  Ubi-Verse on Support Forums - Thread - Direct

Hi guys ๐Ÿ˜Š

I am sorry to read that you are missing various items you purchased!

Could you please upload images of your inventory, so we can have a look at this?

Thanks!


05 Sep

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ย  ย  Ubi-Verse on Support Forums - Thread - Direct

@Scarman285 Hi and welcome to the forums ๐Ÿ˜Š

I am sorry to read that you cannot get the last order medallion!

This is a known issue, which will be resolved in a future update. Please keep an eye on the forums for the patch notes when the update is released ๐Ÿ™‚...

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ย  ย  Ubi-Verse on Support Forums - Thread - Direct

@T4NK_XVII Hi there and welcome to the forums ๐Ÿ˜Š

I am sorry to read that you cannot complete the mastery challenge. Thank you for the screenshots!

Could you please try to fast travel to another location and then go back as suggested by my colleague? This has resolved the issue for other players ๐Ÿ™‚...

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ย  ย  Ubi-Verse on Support Forums - Thread - Direct

Hi again!

Small update: The team needs save files with the issue of Kara not selling ingots occurring in Dawn of Ragnarรถk for their investigation.

Please make sure to upload an affected save to the cloud.

Thanks ๐Ÿ˜Š

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ย  ย  Ubi-Verse on Support Forums - Thread - Direct

Hey guys ๐Ÿ˜Š

Thank you for your continued updates regarding this!

Our development team is still looking into it, we will let you know once we have more information ๐Ÿ™‚


31 Aug

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ย  ย  Ubi-Verse on Support Forums - Thread - Direct

@SpirantCrayon22 Hi there ๐Ÿ˜Š

The development team has requested some more information for their investigation:

Did you complete a specific Kara's Arena run before this issue started occurring?
Did you buy a large amount of materials?
Did you do anything else out of the ordinary while in Kara's Domain?

They are also looking into the issue with Everold not selling Platinum ingots.

Thank you ...

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22 Aug

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ย  ย  Ubi-Verse on Support Forums - Thread - Direct

@Randelia Hi again, and sorry for the late reply ๐Ÿ˜Š

First of all, thank you for the detailed description and the screenshots! I really appreciate it!

Thanks for trying so many things to help with the investigation ๐Ÿ™‚
...

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17 Aug

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ย  ย  Ubi-Verse on Support Forums - Thread - Direct

@FieldAgent-V Hi there and welcome to the forums ๐Ÿ˜Š

I am sorry to read that you cannot defeat Balor in the quest "Amber Sun". Our development team is already aware of this issue and are currently investigating it.

Once more information becomes available, we will let you know on the forums!

Comment
ย  ย  Ubi-Verse on Support Forums - Thread - Direct

Hi everyone and welcome to the forumsย ๐Ÿ˜Š

Our development team is aware of this issue and is currently investigating it.

Could you please try to fast travel away from the location, then go back and see whether that helps? This worked for other players affected by this.

Thanks!ย ๐Ÿ™‚


16 Aug

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ย  ย  Ubi-Verse on Support Forums - Thread - Direct

@ItachisAugen Hi there Pottprinz and welcome to the forums ๐Ÿ˜Š

I am sorry to read that you are affected by this!

Could you please provide a video of the issue? Please also make sure that you have your current save files uploaded to the cloud.

Thanks!

Comment
ย  ย  Ubi-Verse on Support Forums - Thread - Direct

@sTwans Hi there ๐Ÿ˜Š

Our teams are still looking into the crashing issue, we will let you know once we have more information! This is not just affecting Xbox players, but other platforms as well.

We have also forwarded your question regarding the rewards.

We will keep you up to date as much as we can ๐Ÿ™‚...

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ย  ย  Ubi-Verse on Support Forums - Thread - Direct

@Gekkeboy045 Hi there and welcome to the forums ๐Ÿ˜Š

We currently have no further information about more tombs coming to the game. Once we do, this will be included in the patch notes before any update including them.

Thanks!


15 Aug

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ย  ย  Ubi-Verse on Support Forums - Thread - Direct

@ilia_dudin Hi again ๐Ÿ˜Š Glad to read that fast travelling helped! Just to make sure - you were now able to pick up the prisoner as intended?