Ubi-Verse

@solbadguy_ Hi there

You can report a player by contacting our support team, on the Ubisoft Help website.

If you have already reported the player in-game, you do not need to reach out to us, since that report will be investigated.

Thanks!

@shuzy4 Hi there and welcome to the forums

You would need to submit the results of the traceroute to our support team by opening a support ticket. Then our colleagues will take a look at it

You c...

@Brixy-iv Hi there and welcome to the forums

We do not have information about any plans to implement cross progression at this time. Please keep an eye on our News & Announcements channels for any potential announcements.

Thanks!

@svaage70 Hi there, and sorry for the late reply!

I am sorry that you are receiving this error code. This error means that the game has failed to connect to the server.

Could you please go through our dedicated troub...

@Kaps Hi there and welcome to the forums

I am sorry that the game keeps crashing for you! Is this happening during specific cutscenes or missions? Are you receiving any error messages when the game crashes?

Could you please install the latest update, which was released a few days ago? The development team have addressed crashing issues in that patch.

Thanks!

@MythGS Hi there and welcome to the forums

I am sorry that you cannot connect with the store or Ubisoft Connect! Are you receiving any error message when you try to do so?

Since when do you have that problem?

Thanks!

Hi everyone, and sorry for the late reply!

I am sorry that you cannot craft Regulus. Our development team is already aware of this issue and is currently working on it!

As soon as we have more information, we will let you know 

Thanks!

Hi everyone, and sorry for the late reply!

I am sorry that you cannot craft Regulus. Our development team is already aware of this issue and is currently working on it!

As soon as we have more information, we will let you know

Thanks!

@Simon_Chost Hi there and welcome to the forums

We are only able to provide assistance in English on these forums. Could you please translate your post for us, so we can help you out?

Alternatively, you can reach out to our support team here, to receive help in Chinese.

Thanks!

@L3TH4L1TY Hi there and welcome to the forums

I am sorry that the game is lagging for you. Could you please make sure that you have the latest update of the game installed and check whether the issue persists afterwards?

If yes, please let us know whether you are experiencing those lags at specific locations or during missions, etc.

Thanks!

@Dang_Nai_boy Hi there and welcome to the forums

We are only able to provide assistance in English on these forums. Could you please translate your post for us, so we can help you out?

Alternatively, you can reach out to our support team here, to receive help in Chinese.

Thanks!

Hi everyone, and sorry for the late reply!

I am sorry that you are not able to access the store. @TjemPeng Thanks a lot for the screenshot!

Our development team is currently looking into this problem. We will let you know once we have an update regarding it

Thanks!

@Wild_Card_7 Hi there, and sorry for the late reply

I am sorry that you can no longer access your skin! Could you please provide images of your inventory, so we can take a look at this for you?

Thanks!

@CWO4USN Hi there and sorry for the late reply

I am sorry that the Habsburg Guard is not eligible for donation. Could you please provide images of the issue, so we can forward your report to the development team?

Thanks!

@Zplato Hi there and welcome to the forums

We are only able to provide assistance in English on these forums. Could you please translate your post for us, so we can help you out?

Alternatively, you can reach out on our German Forums, to receive help there.

Thanks!

@Malikye74 Hi there, and sorry for the late reply!

I am sorry that the game keeps crashing for you. Are you receiving any error message when that happens?

Could you please make sure that you have the latest update of the game installed?

Thanks!

@Docrozi Hi there and welcome to the forums

I am sorry for the late reply and that you cannot play the game!

Could you please let me know which error message you are receiving? Do you have the latest update of the game installed now?

Thanks!