Ubi-Verse

Ubi-Verse


06 Feb

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ย  ย  Ubi-Verse on Support Forums - Thread - Direct

@TheGeenraven Hi there and welcome to the forums ๐Ÿ˜Š

Thanks for reaching out! It is currently not possible to transfer For Honor save progress from one platform to another.ย 

We sincerely apologize for any inconvenience this may cause.

Customer Support cannot speculate about potential game or content releases. When details become available, they will be posted on the game's official forum, the game's official ...

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ย  ย  Ubi-Verse on Forums - Thread - Direct

@Bacheh_Mosbat Hi there ๐Ÿ˜Š

I am glad to read that the challenges are available again! Thanks for letting us know ๐Ÿ‘

In case you'll run into further issues, please don't hesitate to reach out again!

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ย  ย  Ubi-Verse on Forums - Thread - Direct

@KyleSpooner Hi there and welcome to the forums ๐Ÿ˜Š

Sorry to hear that you and your friend are having the same problem!

Is he on PlayStation 4 or 5? Are you able to invite him, since he cannot invite you?

That information would be great to know ๐Ÿ™‚...

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31 Jan

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ย  ย  Ubi-Verse on Support Forums - Thread - Direct

@Narboon Hi there and welcome to the forums ๐Ÿ˜Š

I am sorry that you have not received the expansion so far!

Thanks for reaching out to our support team. Our colleagues will have a look at your account and help you out with this. They will contact you as soon as possible.

Thanks!

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ย  ย  Ubi-Verse on Support Forums - Thread - Direct

@CalvyB Hi there ๐Ÿ˜Š

Thanks for checking and confirming! Our team is looking into it ๐Ÿ™‚


26 Jan

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ย  ย  Ubi-Verse on Support Forums - Thread - Direct

@Hagn99 Hi there and welcome to the forums ๐Ÿ˜Š

Thanks a lot for sharing this! We really appreciate it ๐Ÿ‘


25 Jan

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ย  ย  Ubi-Verse on Support Forums - Thread - Direct

@Yopeople2120 Hi there and welcome to the forums ๐Ÿ˜Š

I am sorry to read that you are not able to turn left with your car and brake at the same time.

Could you please provide a video of what you were describing?

That would help us to report this to our development team. Thanks!


24 Jan

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ย  ย  Ubi-Verse on Support Forums - Thread - Direct

@Sib3riX Hi there ๐Ÿ˜Š

I am sorry about that! I can understand the disappointment.

Our team is doing their best to get back to everyone as soon as possible.

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ย  ย  Ubi-Verse on Support Forums - Thread - Direct

@Homertimes Hi there and welcome to the forums ๐Ÿ˜Š Apologies for the late reply!

I am sorry that you cannot invite your friend to play with you.

Could you both please go through our connectivity troubleshooting to make sure there are no issues with your connection?
...

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ย  ย  Ubi-Verse on Support Forums - Thread - Direct

Hi guys ๐Ÿ˜Š

I am sorry that the game is crashing for you!

@Akkulo Welcome to the forums ๐Ÿ˜Š What troubleshooting steps have you tried?

Since when do you have this issue?

Could you please verify the game files within Ubisoft Connect as a first step? This will identify any corrupted files and then automatically repair them.

Thanks!

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ย  ย  Ubi-Verse on Support Forums - Thread - Direct

@IamM1ke Hi there and welcome to the forums ๐Ÿ˜Š

I am sorry that you are having the same issue. Thanks for the screenshots!

Could you please make sure that the ports needed for the game have been forwarded? You can check how to do this in this guide.

Please also go through our ...

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ย  ย  Ubi-Verse on Support Forums - Thread - Direct

@milksh2ke Hi there, and sorry for the late reply ๐Ÿ˜Š

I am sorry that you are having problems with the macro blocks since the last update!

Could you please provide screenshots or a video showing what you were describing?

That would help us look into this for you ๐Ÿ™‚...

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ย  ย  Ubi-Verse on Support Forums - Thread - Direct

@Tw21C Hi again, and thanks for the update ๐Ÿ˜Š

I am sorry that you are still not able to play the game! Thanks for trying all my suggestions ๐Ÿ™‚

Have you also tried the other steps within our guide? Like disabling background a...

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ย  ย  Ubi-Verse on Support Forums - Thread - Direct

@ElCisneros10 Hi there and welcome to the forums ๐Ÿ˜Š

I can see that you have already received a reply from our support team.

Your friend will need to contact us themselves, so we can help them out. Please let them know, thanks!

...

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ย  ย  Ubi-Verse on Support Forums - Thread - Direct

Hi everyone ๐Ÿ˜Š

I am sorry that the game keeps crashing and that the suggested troubleshooting steps did not help!

To rule out any issues with your systems, could you please go through the following PC troubleshooting guide and try all the steps we have not discussed until now?

Please also make sure you have the latest update of Ubisoft Connect installed and try running the launcher with admin rights as well.

Please let me know once you have done so and if anything improves the situation ๐Ÿ™‚...

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ย  ย  Ubi-Verse on Support Forums - Thread - Direct

@Gronnoc Hi there ๐Ÿ˜Š

My pleasure! I'm glad that you now see the correct playtime displayed! Thanks for sharing the screenshot and letting us know ๐Ÿ‘


23 Jan

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ย  ย  Ubi-Verse on Support Forums - Thread - Direct

@AsalTM Hi there ๐Ÿ˜Š

Thanks for the feedback! Noted ๐Ÿ™‚

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ย  ย  Ubi-Verse on Support Forums - Thread - Direct

@X4C Hi there and welcome to the forums ๐Ÿ˜Š

I am sorry that you have not received a reply from our support team yet!

I can assure you that we have received your ticket and that one of our colleagues will get in touch with you as soon as possible.

We have received a high number of contacts lately, which means it can take longer to get a reply.

Thanks for understanding and I apologize for the inconveniences caus...

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ย  ย  Ubi-Verse on Support Forums - Thread - Direct

@MeeppiSmurf Hi there and welcome to the forumsย ๐Ÿ˜Š

We can only provide assistance in English on these forums. If you are fine with that, we can help you out here!

Alternatively, you can reach out on our officialย ...

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ย  ย  Ubi-Verse on Support Forums - Thread - Direct

Hi everyone ๐Ÿ˜Š

I am sorry that you have still not received a reply from our support team and are struggling to start a live chat. I can imagine that this is a very frustrating situation for you.

Our colleagues are doing their best to work through the number of tickets we have received.

I can assure you that they will get back to each one of you as soon as possible.

Thanks!