Original Post — Direct link

@ubisoft Ijust cant connect after The Division 2 update on 07/05/2022.... i've already uninstalled the Ubisoft connect and all the games, but it did not work. My internet connection is the same, without any modifications, before you guys blame on my ISP.

almost 2 years ago - Ubi-Milky - Direct link

Hello @GSMEBB sorry to hear you are unable to connect to the game.

How far do you get in the launch process, do you at least see the title screen? Do you see any error codes pop up or particular error messages when you are unable to connect?

Please also let us know your platform when you can.

If playing on PC, you may wish to check your anti-virus or Windows Defender software is not blocking access to the game or its supporting software from connecting to the internet.