[2023] Dialogue glitched on certain outputs

Hi who ever is reading
I'm on PC and have a steelseriesartics pro wireles.
My headset has 2 special inputs that i can select, the "game" and "chat" channels.
The "game" channel is for as the name says gaming and has surround sound on.
While the "chat" is a different channel you can edit without surround sound on.
For some reason i don't hear character monologue in cutscene or in mission together with ISAC but i do have the text on so i can still see what they're saying without hearing it.
But when i change the game output to my chat channel or speakers i can hear it all again and it's pretty wierd.
Anyone who can help? because it's pretty annoying to suddenly hear ISAC and etc not again and i don't like to play without surround sound