Original Post — Direct link

I'm located in Brisbane, Australia and every countdown game I join is on the Asia servers resulting in terrible lag and hit registration etc.

I tried to launch my own countdown session and for some reason the server was US West.

Why can't I join games on our local server. I'm sure there are plenty of players.

almost 2 years ago - Ubi-Gizmo - Direct link

Hey there @benbellebillie, thanks for taking the time to get in touch. I am sorry to hear that you're being placed on the wrong datacenter while trying to find a match on Countdown.  I would recommend you run through our connectivity troubleshooting in this article and ensure you have completed all the steps. These steps can help rule out many of the common causes for connectivity-related issues.

If you have any further questions or you experience any other issues, please do not hesitate to reach back out.

almost 2 years ago - Ubi-TheBerry - Direct link

Hey guys,

Thank you for your continued updates and reports of this, our apologies for the delay in getting back to you here too!

This has been reported to the team for investigation, however we don't have any updates to share just yet.

We'll keep you in the loop here as and when we do have any news though and appreciate your patience!

Thank you!