Bought the DLC, shows in my transaction history, library doesnt have it listed in owned DLC for division 2 and in game the pilot just directs me to the store.
Tried to use ubisoft connect customer support which just constantly says I need to log in to my account to get support even though i'm logged in....
Hello @JagerGabi-0 and @Paul203,
Thank you for bringing this to our attention and I'm sorry to hear about your experience.
After checking your both accounts I can see that your purchases have been already activated. Sometimes it might take up to 24 hours in order to activate your purchases, while usually, it's immidiate.
Apologies for inconvenience caused by this and if you have any additional questions, please let us know.
Hey @Paul203,
Thank you for taking the time out of your day to share an update and sorry to hear you were unhappy.
We would be more than happy to take a further look at your duplicate orders, to do this we would however ask you to contact us directly.
As RaciaIAdhesive kindly advised, it may have taken a little time for the DLC to become active.
If ever there is anything else we can help with, just let us know
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