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When I launched the game,it became Window mode.(It was full screen mode) ,and then my computer is stuck.And I have successfully running this game before,what should I do to fix it?
When I launched the game,it became Window mode.(It was full screen mode) ,and then my computer is stuck.And I have successfully running this game before,what should I do to fix it?
Hello @donotshotme thanks for getting in touch and sorry to hear you have encountered a blue screen of death on PC.
Could you please follow each step in our tech troubleshooting guide to see if these steps are able to resolve this issue? This guide contains the most common fixes for game crashes and it will help us rule out if your particular crashes are caused by hardware, software, corrupted game files, Windows settings and more >
https://www.ubisoft.com/help?article=000061047
This issue could also be caused by exceeding your ram memory, or Windows Pagefile memory - PCs usually use Windows Pagefile memory in addition to your regular ram, if the pagefile memory is exceeded when playing a game, your computer can sometimes crash or you may see a bluescreen. This article will explain how you can increase your pagefile to test this theory > https://www.ibm.com/docs/en/opw/8.2.0?topic=tuning-optional-increasing-paging-file-size-windows-computers: (https://ibm.com/docs/en/opw/8.2.0?topic=tuning-optional-increasing-paging-file-size-windows-computers)