Original Post — Direct link

So normally I am more patient for crashes and bugs and what not but today I am not having it...I have been trying to play this game for the past 3 hours and have crashed 11 times while I was running Countdown...

I do not know what the developers did to the game, but prior to TU15 my game pretty much never crashed. I know this can't be my computer all of a sudden since I pretty much NEVER crashed with the exception of random crash every 4 months or so from who knows what. My GPU drivers are up to date and my Windows 10 OS is up to date. I know I do not have the greatest PC: an i7-6700K(4 core 8 threads), 16GB of 3200MHz memory, and a Nvidia 1080, but this should not all of a sudden be an issue 3 years later. I have verified my game countless times and even uninstalled the game and reinstalled it.

Please fix your game. This is no way to be treating your player base that has stuck around for this long. The game is in a unplayable state and I am very close to uninstalling this game since these crashes are essentially not allowing me to play. The game hitches at random and will just outright freeze with no error code or anything. It just goes straight to desktop and I am forced to "close program".
I thoroughly enjoy the game and if I have to call it here then so be it. I just want to know if I should keep putting my time into this game that is clearly not respecting the time I am putting into it.

I thoroughly enjoy this game and it would be a damn shame if this is when I have to call it quits and uninstall this game.

Thanks

almost 2 years ago - Ubi-Oxavo - Direct link

Hello @RobbyRAGE ,

Thanks for reaching out to us and sorry to hear the game crashes when playing Countdown mode.

That's really frustrating to read that the game keeps freezing and crashing so frequently.

We received similar reports from other players, however our development team was not able to reproduce the issue on their side and needs more information.

Could you please let me know the following:

  • Do you encounter these issues only when playing Countdown in parties or when queueing up solo as well? 
  • Do you just get disconnected from the game and receiving an error or does the game crash entirely?


We'll pass on the information to the developers as soon as we'll receive your response.