Original Post — Direct link

Hi There

i got trouble
i want to purchasing something (games, add on, etc) from Ubisoft Store but when Validate for pay always got trouble error
and then why when got write some infromation Billing Address the country change to singapore, instead im from indonesia

Thank You

over 2 years ago - ubi-smash - Direct link

Hi there, @raykadika! When updating our information during the checkout process, I would recommend following our browser troubleshooting steps here to ensure that all information is registered properly for you. I do see that you have an open case with our Store Support team, so if the issue persists, please don't hesitate to update your ticket so we can further review this with you. Thanks! 🙂

over 2 years ago - ubi-smash - Direct link

Hi there, @raykadika! When updating our information during the checkout process, I would recommend following our browser troubleshooting steps here to ensure that all information is registered properly for you. I do see that you have an open case with our Store Support team, so if the issue persists, please don't hesitate to update your ticket so we can further review this with you. Thanks! 🙂