@buket1998 Hey! Welcome to Discussions. Sorry that your game isn't loading up! There are a few steps we can take to help with this issue. First, you can check to see if you're able to install the game and Ubisoft Connect on the same drive. I would also suggest going through our technical troubleshooting guide here and verifying your game files if you haven't yet. You can also check out our guide on how to prevent software conflicts which may help with this. Let me know how it goes. Thank you!