Original Post — Direct link

My game was working perfect on my PC. No crashes but after the latest update for season 11, the game don't last 5 minutes and it crash to the desktop with no warning. Is anybody having this issue? I look for solutions online to not avail. It works fine in my steam deck but not in my PC.

almost 2 years ago - Ubi-SleepyGoat - Direct link

Hey there @mendozae1, sorry to hear you're having some crashing trouble after the update.

Since this is only happening for you on your regular PC and not your Steam Deck, there's a few things i can recommend that might help with the crashing issues.

  1. Reinstall Ubisoft Connect
  2. Clear the Ubisoft Connect cache
  3. If you have installed any Windows updates or updates to your antivirus/firewall software recently, you may need to whitelist Ubisoft Connect and the game.
  4. At this point, you should verify the game files for The Division 2. If this does not find any files that need repair I recommend fully reinstalling it.


Please let me know if you still run into frequent crashes after these steps!