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hi i have buy the division and whan i click on play in ubisoft i get a black scren and than the game shut it self down.
hi i have buy the division and whan i click on play in ubisoft i get a black scren and than the game shut it self down.
@limmpan69 Hello! Welcome to Discussions!
I'm sorry that you are getting a black screen when you boot up the game. There are a few different troubleshooting steps we can try that should fix this issue hopefully!
To start with, please go through our troubleshooting guide here if you haven't yet, and verify your game files. If you continue to receive a black screen and the game still crashes, please uninstall/reinstall the game. Make sure to reinstall the game and Ubisoft Connect on the same drive, preferably your OS/C drive, as this can help fix the issue with the game crashing at startup.
Please let me know if this helps!