Original Post — Direct link
Hello,

In section apparel cashes it is showing me that i have collected all last resort apparel cashes however in the apparel inventory I am missing 3 items. Is anyone else having same issue?


P.S.: Ive already contacted division 2 support but this support bot there seemed to have 0 clue about customer support and game he is supporting. He just kept asking me for more information even though issue is crystal clear and i provided him with desription and screenshots to support it from beggining. After asking to escalate issue further to his supervisor as guy had obviously no clue what he is doing he just kept telling me there is no way to do that. So, fellow division agents, dont waste your time there.

Ubisoft FIX IT. We paid riddiculous money for the game that is full of bugs and i am not feeling any support even on your support channel. Thats the way to loose even last couple paying players you have left.
over 3 years ago - Ubi-Swaggins - Direct link
Hey Mr.Maxroll,

I am sorry to hear you are missing your items.

Can you provide us with the support ticket number?
over 3 years ago - Ubi-Borealis - Direct link
Hey there guys!

Mr.Maxroll - We apologise for the delayed response. We are currently experiencing a high volume of contacts, so our response times may be slower than usual. Please bear with us while we try to get back to you as soon as possible!

I've taken a look at your case and I can see that one of our agents reached out to you with a response that what you're encountering is a visual error. As a few other players have reported they're encountering the same issue here, I'd like to collect some additional images from them. Thank you for including a video and images in your support case already for us.

iosutron, CinnaBro, MexicanBatman_, TallDarknNerdy - Would you be able to send us an image/video that shows you have all items are showing as collected, but that you are missing items from your inventory? If you know which items in particular are missing, please could you let us know these as well, so we can see if there are any patterns?

Thanks!