Original Post — Direct link

I own the season pass on Xbox; no keys received at all for the Street Activation Event.
Restarting console/game has not resolved the issue.

almost 2 years ago - Ubi-Mark. - Direct link

Hello @icecrepas,

Thanks for reaching out and I'm sorry to hear that you haven't received any keys for the event.

Can you please provide us with a screenshot showing your equipment and current keys (or lack of them), so we can compare it with our internal data and report it to the responsible team for further investigation?

Many thanks and if you have any additional questions, please let us know.

over 1 year ago - Ubi-Dastan - Direct link

Hey @icecrepas apologies for the late response, and thank you for providing the screenshots!

As the team would need to look further into your account, we are not able to proceed your query on the forums, as due to security reason, account related topics cannot be discussed on here. I have, therefore, created a support case for you. You will soon receive an email from me with the next steps on how to proceed with your case and will close this thread. 🙂

Should you have any questions in the meantime, please do not hesitate to contact us again.