Ubi-Dastan

Hey there!

I'm afraid, we're unable to offer official Russian language support on this forum. If you're able to translate to English, I'd be happy to assist you here. Alternatively, if you still prefer receiving support in Russian, I can advise creating a support case via Ubisoft Support website. You can contact them here: www.ubisoft.com/en-gb/help/contact

Let us know if you have any further queries.

- Ubisoft Support

Hey there!

I'm afraid, we're unable to offer official Russian language support on this forum. If you're able to translate to English, I'd be happy to assist you here. Alternatively, if you still prefer receiving support in Russian, I can advise creating a support case via Ubisoft Support website. You can contact them here: www.ubisoft.com/en-gb/help/contact

Let us know if you have any further queries.

- Ubisoft Support

Hey there!

I'm afraid, we're unable to offer official Russian language support on this forum. If you're able to translate to English, I'd be happy to assist you here. Alternatively, if you still prefer receiving support in Russian, I can advise creating a support case via Ubisoft Support website. You can contact them here: www.ubisoft.com/en-gb/help/contact

Let us know if you have any further queries.

- Ubisoft Support

Hey there,

I am sorry for the delay in getting back to you.

Should you still encounter this issue, sometimes it is recommended to delete the configuration file in order to eliminate possible errors or to apply the changes in the system to the game. The file will then be automatically regenerated the next time you start the game. By default, you will find the configuration file to be deleted in the following folder:

C:\Users\\Documents\My Games\Rainbow Six - Siege\\GameSettings.ini​​

After you have deleted the config file, verify the game files again:
https://help.steampowered.com/en/faqs/view/0C48-FCBD-DA71-93EB

Should you still encounter this issue, please let us know ... Read more

Hey there!

I'm afraid, we're unable to offer official Chinese language support on this forum. If you're able to translate to English, I'd be happy to assist you here. Alternatively, if you still prefer receiving support in Chinese, I can advise creating a support case via Ubisoft Support website. You can contact them here: www.ubisoft.com/en-gb/help/contact

Let us know if you have any further queries.

- Ubisoft Support

Hi there,

I'm sorry for the delayed response there.

Just wanted to check, are you still experiencing this error message? If that is the case, would you mind providing us an image of the error so we can forward this to be looked into?

Looking forward to your response.

- Ubisoft Support

Hi there,

apologies for the delay in getting back to you. To look into this for you, can I just double-check, are you still experiencing these issues?

Should this still occur, please let us know so we can look into this further for you.

- Ubisoft Support

Hey there,

Sorry for the delay in getting back to you and that you have been experiencing these issues after the update.

I just wanted to check to see if you are still encountering the Black screens? If you are, would you mind providing us the following information so we can look into this further for you?

1. Could you let us know some of the specs of your system?
- OS you're using
- CPU
- GPU (Including VRAM)
- RAM

2. Do you play on a Laptop or PC Desktop?

3. Is the game installed on the same drive as the launcher or on different ones?

4. Could you let us know on what type of drive they are installed on? (SSD, HDD, Virtual Drive, External Drive)

5. Screen resolution and refresh rate

This information would help us to look into this further for you.

- Ubisoft Support

Hey there!

I'm afraid, we're unable to offer official Turkish language support on this forum. If you're able to translate to English, I'd be happy to assist you here. Alternatively, if you still prefer receiving support in Turkish, I can advise creating a support case via Ubisoft Support website. You can contact them here: www.ubisoft.com/en-gb/help/contact

Let us know if you have any further queries.

- Ubisoft Support

Hello there!

I am sorry for the delay in getting back to you.

Would you mind confirming whether you are still receiving this error code when trying to play the game?

If you do, could you provide us some more information where this occurs mainly occurs for you? Is it happening when you launch the game, while playing the game, or is it more at random occasions?

The more information you are able to provide, the more this would help us to forward it to the team so it can look into.

- Ubisoft Support

Hey there!

I'm afraid, we're unable to offer official Russian language support on this forum. If you're able to translate to English, I'd be happy to assist you here. Alternatively, if you still prefer receiving support in Russian, I can advise creating a support case via Ubisoft Support website. You can contact them here: www.ubisoft.com/en-gb/help/contact

Let us know if you have any further queries.

- Ubisoft Support

Hey there,

Apologies for the delay in getting back to you.

Could you confirm if you are still unable to matchmake to a session? If that is the case, please let us know (and possibly the error if you are still receiving one) so we can look into this further.

- Ubisoft Support

Hey there!

I'm afraid, we're unable to offer official Portuguese language support on this forum. If you're able to translate to English, I'd be happy to assist you here. Alternatively, if you still prefer receiving support in Portuguese, I can advise creating a support case via Ubisoft Support website. You can contact them here: www.ubisoft.com/en-gb/help/contact

Let us know if you have any further queries.

- Ubisoft Support

Hey there!

I'm afraid, we're unable to offer official Spanish language support on this forum. If you're able to translate to English, I'd be happy to assist you here. Alternatively, if you still prefer receiving support in Spanish, I can advise creating a support case via Ubisoft Support website. You can contact them here: www.ubisoft.com/en-gb/help/contact

Let us know if you have any further queries.

- Ubisoft Support

Hey there!

I'm afraid, we're unable to offer official Portuguese language support on this forum. If you're able to translate to English, I'd be happy to assist you here. Alternatively, if you still prefer receiving support in Portuguese, I can advise creating a support case via Ubisoft Support website. You can contact them here: www.ubisoft.com/en-gb/help/contact

Let us know if you have any further queries.

- Ubisoft Support

Hey there!

I'm afraid, we're unable to offer official Spanish language support on this forum. If you're able to translate to English, I'd be happy to assist you here. Alternatively, if you still prefer receiving support in Spanish, I can advise creating a support case via Ubisoft Support website. You can contact them here: www.ubisoft.com/en-gb/help/contact

Let us know if you have any further queries.

- Ubisoft Support

Hey there!

I'm afraid, we're unable to offer official Spanish language support on this forum. If you're able to translate to English, I'd be happy to assist you here. Alternatively, if you still prefer receiving support in Spanish, I can advise creating a support case via Ubisoft Support website. You can contact them here: www.ubisoft.com/en-gb/help/contact

Let us know if you have any further queries.

- Ubisoft Support

Hey there!

I'm afraid, we're unable to offer official Russian language support on this forum. If you're able to translate to English, I'd be happy to assist you here. Alternatively, if you still prefer receiving support in Russian, I can advise creating a support case via Ubisoft Support website. You can contact them here: www.ubisoft.com/en-gb/help/contact

Let us know if you have any further queries.

- Ubisoft Support

Hey there!

Unfortunately, we're unable to offer official Spanish language support on this forum. If you're able to translate to English, I'd be happy to assist you here. Alternatively, if you still prefer receiving support in Spanish, I can advise creating a support case via Ubisoft Support website. You can contact them here: www.ubisoft.com/en-gb/help/contact

Let us know if you have any further queries.

- Ubisoft Support

Hey there,

Sorry for the delayed response.

Just wanted to double-check, are you still experiencing this error when trying to launch the game?

- Ubisoft Support