[2020] [UPDATED 26th June] Ongoing Server Connectivity Error Messages

Updated May 7th:

I want to ensure you all know that this is a tricky issue to resolve, but that the team has not stopped working on it and we are forwarding your reports.

Thank you so much for your patience in the meantime, we want to resolve this as much as you do.

Updated May 12th:

We are still working on these issues, I will keep you updated as it progresses.

Updated May 14th:

As mentioned on SOTG yesterday, today's TU9.1 will implement some fixes to these issues.
However due to the difficulty in determining the underlying cause, it is an ongoing issue that we will continue to investigate.

Updated May 19th:

We are aware that you are still experiencing connectivity issues, we are still working on these and appreciate your patience in the meantime.

Updated May 26:

We know this is an ongoing issue, I'll keep you up to date on a weekly basis.
If you experience these issues send us your account details so we can investigate further.