Original Post — Direct link

Hey there,

I came back to the game after a very long pause, because I liked the idea of the new expertise system and especially for the new season.
Today I noticed, that my Eagle Bearer (almost a god roll - just missing 0,5% Health Damage) is not in my inventory/stash anymore. It's just gone. I checked my other three characters and it's not in their inventory either.
Strangely enough, I had leveled it up to be proficient, but the recalibration station says I'm (back) at proficiency level 9. I wonder if one of the many CTDs that came with the TU might have caused this.

And - as most of my former Div 2 buddies have stopped playing, and I don't really have the time anymore and more importantly the patience to play the raid over and over again, I'm honestly pretty [censored] right now. I was just starting to really enjoy the game again and this is just such a bummer.

Is there any way to get my gun back that I invested a huge amount of ressources into re-rolling the stats of?

over 2 years ago - Ubi-Froggard - Direct link

Hey @PHoeNixx_YOLO

I'm sorry to hear your Eagle Bearer is missing but I'm afraid we aren't able to provide this back to your inventory and due to unknowing when this could have gone missing, we're unable to determine what could have caused it unfortunately.