devtrackers.gg
This has been a long time issue with the game for some users for over a year and no solution or fix has happened so far.
Specs:
Intel Core i5 6600 @3.2GHz
Video: NVidia GTX 1070
RAM: 16GB
OS: Win 10 Pro
Tested game in both HHD and SSD
Tested on DX 11 since DX12 crashes
No overlay in game (NVidia, Ubisoft or any other)
While in the overworld, open areas with enemies/NPC, the game will spike the CPU usage to 100% and start stuttering, this can freeze the game up to 5 seconds in my case, other players already reported this and the game froze or crashed to them. The stuttering does not happen or very rare on inside building areas such as the Summit.
I've already opened a case, #12836250, and so far after 5 different Ubisoft Support got into my case, they returned to "send msinfo.nfo file" routine again. This re-request was done after sending both initial msinfo.nfo and dxdiag file, sending CPU, GPU and RAM usage while in game monitoring as requested to just loop to msinfo again.
And since we cannot change the executable priority because of the anti-cheat, it's quite hard for us players do anything beyond sending the same files over and over again. One detail that I add in my system and it only happens the Division 2, while using Discord, since by default itself lowers its priority to low, I can't chat over Discord while playing the game without changing the Discord priority to normal, the voices cannot be heard at all or even can get 15 seconds late.
Again this happens because the game above 100% CPU usage. I say above 100% because while trying the in game benchmark and exporting the data to a spreadsheet, the data says that my CPU reached 125% at some times specially during the last quarter of the benchmark that is the combat. For those that want to compare my benchmark to yours, mine range from 5000 to 5300 pts.
Made this post to gather as much info as I can to solve this issue, if other want to share, not only says that happens to you too, but more importantly when it happens and where.
EDIT
To who have this problem, can anyone confirm also if you have uPlay installed on one drive and the game in another, which is my case, just to confirm is the CPU usage happens on both cases or not
Specs:
Intel Core i5 6600 @3.2GHz
Video: NVidia GTX 1070
RAM: 16GB
OS: Win 10 Pro
Tested game in both HHD and SSD
Tested on DX 11 since DX12 crashes
No overlay in game (NVidia, Ubisoft or any other)
While in the overworld, open areas with enemies/NPC, the game will spike the CPU usage to 100% and start stuttering, this can freeze the game up to 5 seconds in my case, other players already reported this and the game froze or crashed to them. The stuttering does not happen or very rare on inside building areas such as the Summit.
I've already opened a case, #12836250, and so far after 5 different Ubisoft Support got into my case, they returned to "send msinfo.nfo file" routine again. This re-request was done after sending both initial msinfo.nfo and dxdiag file, sending CPU, GPU and RAM usage while in game monitoring as requested to just loop to msinfo again.
And since we cannot change the executable priority because of the anti-cheat, it's quite hard for us players do anything beyond sending the same files over and over again. One detail that I add in my system and it only happens the Division 2, while using Discord, since by default itself lowers its priority to low, I can't chat over Discord while playing the game without changing the Discord priority to normal, the voices cannot be heard at all or even can get 15 seconds late.
Again this happens because the game above 100% CPU usage. I say above 100% because while trying the in game benchmark and exporting the data to a spreadsheet, the data says that my CPU reached 125% at some times specially during the last quarter of the benchmark that is the combat. For those that want to compare my benchmark to yours, mine range from 5000 to 5300 pts.
Made this post to gather as much info as I can to solve this issue, if other want to share, not only says that happens to you too, but more importantly when it happens and where.
EDIT
To who have this problem, can anyone confirm also if you have uPlay installed on one drive and the game in another, which is my case, just to confirm is the CPU usage happens on both cases or not