Original Post — Direct link
Hello,
First I want to say that Ubisoft is a great company and the Division 2 is a great game.
Now to the issue at hand.
Ive seen other post here and there about similar issues and 1 other person who had the same issue. However, they were able to fix the problem.
The Weekly SHD donations does not allow me to donate any materials. It allowed me to donate when it reset during the start of the week but then it didnt allow for any more materials to be donated. I have a only 100 or so components to donate for the exotic cache which I want very badly.
Ive tried restarting the game. Ive tried deleting the game and reinstalling it. Ive tried to use up all resources to have zero in the inventory, then collect the resources to donate but none of this has worked. This is the first occurrence of this issue that I have experienced. I only have 1 character and I play on XBox. I have heard that Ubisoft monitors these issue but does a poor job of fixing any bugs which worries me. Then only thing that I have done new this week was join a new clan because my old clan was completely inactive and I was invited to another. I doubt my betrayal was the root of the cause.
Ubisoft or any other forum members, Can you please Help?!
over 4 years ago - Ubi-Mark. - Direct link
Hello A-RONswanson, welcome to the forums!

Thank you for bringing this to our attention! I'm so glad that you are enjoying our game and it's really sad that you encountered this issue. Can I kindly ask you to provide us with a short video of this occurring, so we can investigate it in more detail? Many thanks and apologies for any inconvenience caused by this.

If you have any additional questions, please let us know.
about 4 years ago - Ubi-Ginge - Direct link
Just to double check, can you go to the Project NPC at The White House, open the SHD weekly project by talking to the NPC, and try to donate there.
Can you share a video showing if you're able to donate the resources or not.