Original Post — Direct link

Simple message after the latest hotfix update that introduced the Season 9 Blueprints I purchased them all as I was already level 100 on the seasonal track however when I went to the blueprint workbench and went to the reconfigure section it claimed I only have 2 of the 3 blueprints unlocked.

In my case, the Bluescreen Reconfigure didn't unlock and says to go and purchase the plans however I don't have any further plans to purchase.

Ubisoft/Massive what can I do now?

almost 2 years ago - Ubi-Milky - Direct link

Hello @BP8rson thanks for getting in touch with us about your missing blueprints.

For any content that has been purchased or redeemed and is missing from your game, we would need to take a look at your account in order to investigate the date this redemption was made and if/when they were ever added to your account.

Please contact us on one of the following links for further help with this issue > 
Ubisoft Email/Live Chat > https://www.ubisoft.com/help/contact

When you contact us please let us know the following so that we can examine your account in greater detail, then we can on our forums > 

- Exact name of missing item/s (Blueprints)
- Your Ubisoft username
- Exact date when you purchased/redeemed item