[2020] Last item on the appareal cache is impossible

Hey Joe.Ferro, thanks for posting here on the forums about this issue! I'm sorry to hear that this is occurring for you.

Would you be able to provide a video demonstrating that the item does not drop even though it is shown as 100% guaranteed? You mentioned redeeming 200 keys - is that 200 keys without receiving this drop, since the last drop you received? Do you recall what the last drop before this one was that you obtained?

Thank you