[2022] [BUG] Guard NPC gun missing texture

Hey there @xcel30, thank you for taking the time to get in touch and make this report. I'm sorry to hear that certain icons are replaced with a rainbow text stating "ERROR". I'm afraid that the screenshot you shared is unavailable for me. Could you please share this again and let me know what platform you're playing on?

Hey there @xcel30, thanks for getting back to me and sharing those further images. Could you please elaborate further on the name of the guard skin which states "missing texture"? for me? What's the full skin name?

I also just want to check here, did you follow the steps in this technical troubleshooting article? If not, I would recommend you go through it. As these steps can help rule out many of the common causes for technical-related issues.

Hey there @N3mB0t and @xcel30, thank you both for taking the time to elaborate on this further. I appreciate it! I have gone ahead and forwarded all of the information shared over to our development team so that they can investigate it further. Once we have more information available, it will be posted below.

If either of you have any questions or run into any other issues, please do not hesitate to reach back out. 

Hello @tmpn9x thank you for getting in touch with us and showing us these images. I have seen this graphical glitch before affecting different platforms as though a texture is missing so will be merging this thread with another.

Can you let me know if this graphical glitch affects certain weapons, items, or any other NPCs and where?

Can you also please try verifying your game files, in case this is caused by a corrupted game file? > https://www.ubisoft.com/help?article=000060529

We currently have an investigation into a similar graphical glitch in-game affecting NPCs

Thanks for the replies everyone and no worries if you have no further screenshots. If you see anything like this again in future though with missing textures, do try to grab a quick piccy if you can so I can pass this on to QA.

Thanks for also trying to verify your game files, I wanted to see if this issue could be a quick fix to one of the game files, but sadly that's not the case.

I will forward the images from this thread to our investigation, so thanks for providing them. Hopefully, we will be able to patch this graphical glitch in an upcoming update.

No worries @Crossaber thanks for at least trying that step. We are hoping to implement a fix in the near future that will patch this NPC's weapon, as well as any other similar texture missing/multicoloured weapons or assets that may be found in the game also.