Original Post — Direct link

After purchasing the game I found out the game doesn't run smoothly on my hardware although benchmarks showed that it should get 50 fps easy I was getting barely 30 with an average of 720p i'm trying to ask for a refund as I bought the game around 12 hours ago I keep getting a 404 not found page

about 2 years ago - Ubi-Milky - Direct link

Hello @imthehappy-nsg

You can request a refund for a digital order within 14 days of your purchase.

Return requests for digital products can be submitted by selecting the 'Ask for a refund' link next to the relevant product on the Order History page of the Ubisoft Store. Please see our guide on applying for a refund for step-by-step instructions > https://www.ubisoft.com/help?article=000096862

Failing that, please reach out to us privately about this using our Contact Us page > https://www.ubisoft.com/help/contact