[2022] Mass Disconnects to whole sub groups when playing Countdown

Thank you to everyone who contributed to this thread, we've raised an investigation into this with our QA team and will get back to you when we have an update or more specific questions we may need to ask, such as date and time of occurrence, the regional servers used, details such as this that may help us pinpoint what players it is affecting.

Thank you for sharing and answering this information in the thread so far, we've passed this onto the team investigating too - thank you

Hello everyone, we have received an update from our QA team, who would like you to answer these very specific set of questions when able, so we can pass this back on to them to continue their investigation into these disconnections.

I understand some of you who have posted already mentioned grouping with other players outside of EU that you believe may be the cause >

• Did you join the Countdown mission solo, or did you join with a party you had already created when the disconnect happened? 
• If you were in a party when you joined, are all players in the party from the same region? 
• Do the player/party members have a wired or wifi internet connection? 

Hello @AlpineBrisket thank you for joining this thread and giving us that additional information of when you tend to encounter this in Countdown, I'll pass this on to our investigation.

Could you also let us know if you use an ethernet or wireless WiFi connection as our QA team wanted to know this?

No worries AlpineBrisket thanks for sharing this detail, I'll forward this bit on too to QA. I'm hoping some of the other players will be able to reply to the thread with similar answers to the questions I posted. Thanks again for your reply.