Original Post — Direct link

My main character was deleted by accident. Can I get it restored? If so, how long would it take?

almost 2 years ago - Ubi-Mark. - Direct link

Hello @bthejedi,

Sorry to hear that you deleted your character by mistake.

I can see that you already created a support case for this issue - I sent you a verification link to your email address. Can you please click the link, so our team can proceed with your case? Many thanks!

If you have any additional questions, please let us know!

almost 2 years ago - Ubi-Akatsirin - Direct link

Thanks a lot @bthejedi !

Your case is going to be looked at by our teams, as for this type of issues we have to deal with it directly though the website ! Don't hesitate to come back to us if you need anything !