Ubi-Akatsirin

Hi everyone, just giving a general update to the thread. The dev team is investigating the issue.

If you are also encountering this, please provide pictures/videos showing the issue so we can pass it along to the dev team! Thank you

Hi @hairysauce !

Thanks for sharing with the community what helped you fix this issue!

Hey @sasorisan1

Sorry to hear your second Adrestia Sniper disappeared. Could you tell me if it disapeared completely or if it's just unavailable from the Recalibration interface please?

Hi @Jack-Nak1oeil

Have you been able to try the steps mentioned by @Noxious81? This should make you reach Tier 4 ...

Hey @linc-harris6670

I understand this is not the answer you're expecting. An investigation is open for the countdown issue by the development team.

As for the known issues board, we've already reached out to the relevant team to make sure it stays updated, sorry about that.

Hi @rcarmin !

I'm sorry to hear you're having issues with your settings not saving on Xbox Series X. I couldn't find reports from other player of this issue on Xbox Series. Would you be able to follow these steps as a precaution, please?

It's a stretch, but do you have access to another console to test if the settings also get rese...

Hey again @Gabriel-Knight

Could you tell me if this is the only mission where you have this issue, or if others also have it? Could you please verify your game files and try again to see if the audio is still missing?

Hi @Gabriel-Knight !

I'm sorry to see you're having this issue. Could you tell me what platform you're playing on please? Could you also tell me what maps you're experiencing this on? Thanks!

Hi @guest-gomN2de7

Like @ArthurFriend (thanks for the help!) said, this is currently under investigation. Could you tell me if you have any Global Directive ...

Hi @TWoS_Cv, sorry you're having trouble with your purchase.

Like @ArthurFriend said, if you've purchased your content through Ubisoft directly, please reach out to us on ...

Hi @BT3241

I'm sorry to see you're having issues in Fog of War with enemies not showing up on your radar.

It seems that issue was resolved previously, could you check if you have an updated version of the game? Would you be able to attach a video showing the issue happening, please? Thank you!

Hi @OvoshLeftZGame!

Sorry this has happened to you. If you try the summit again can you check whether that happens again please? If it does, please provide us with a video, and we'll be able to escalate this to the dev team for investigation!

Thanks @Noxious81 for the help!

Hi @Tobirama526 !

The game will automatically promotes a clan officer to become the leader, in the case of old clan leader having been inactive for 2 months. The system checks the activity of other clan members to determine an appropriate replacement for the leader in his time of absence and will assign the role to this member automatically!

Hope this helps!

Hi @DelMaestro !

I'm sorry to hear you're having this issue with your ALT key. Would you be able to try with another keyboard just to make sure this isn't a hardware issue please?

Could you also do the steps highlighted in this article to see if it helps in any way ?

Thanks!

Thanks for the help @Aced_100, and glad you could find something that worked !

Hi @gi0v4nn1sh1n0b1,

I'm sorry to see you're also experiencing this issue and that the workaround didn't help you. Would you please be able to provide a video so that we can escalate this to the development team for investigation?

Hi @KingSlimm318

I'm sorry to hear you're having issues with your character lowering down in levels. Would you be able to tell me if that happens with all characters? Do you get granted the Keener Watch at the end of the mission?

I couldn't find reports of a similar issue, so if you could provide as much detail as possible, this would help us in reporting this issue! Would you be able to attach a video, please?

Hey @EngagedMedal741

Sorry you're having issues with error code 4-0xfff0be25. Could you please try following these steps to see if it helps, please?

If the issue still persists, don't hesitate to come back to us, so we can have a look, or reach out to us through the ...

Hi @CoderHQ

I'm sorry to hear you're having issues with your ADS. Would you be able to send a video showing what is happening? I would also advise you try verifying your game files just in case.

Do you also have access to another mouse for testing purposes? Thank you

Hey @buttasang

Thanks for reaching out to us and sorry to see you're having a sync failed issue

 I do recommend verifying your files as a first step.

If the issue continues, you can give the following steps a try:

1. Open Ubisoft Connect as an administrator, then go to settings.
2. Untic...