Original Post — Direct link

Since resent update I can’t see all my characters and they want load so I can’t play the game Xbox one . Only goes to 9%

over 2 years ago - Ubi-Gizmo - Direct link

Hey @dagrommit, thanks for the help, this is greatly appreciated! 🙂

While we investigate this issue, we ask that you do not delete any saves that are currently on the account. Please keep an eye out for new information on our News and Announcements section.

If you have any other questions, please let me know.

over 2 years ago - Ubi-Borealis - Direct link

Thanks for sharing that maintenance post, @dagrommit! I apologise for any confusion that was caused.

This issue should now be resolved, @willbure! If you're still unable to load into the game after selecting your character, please don't hesitate to reach out so we can investigate further.

Thanks! 😊