Original Post — Direct link

Since the latest update, saving a game does not seem to keep working, even if it says game saved.
It does not appear in the load games file.
Same problem with a new game. When started and wishing to save, it says save failed...
The new game looks like it is not recorded with the existing ones.
In short, impossible to keep playing an existing game, and to start a new one...
Really hope something can be done.

over 2 years ago - Ubi-Thrupney - Direct link

Welcome to the forum, @bluegreenbay !

Usually, when the game doesn't save right, this is because it doesn't have enough read/write privileges to save the game tro your system. To fix that, please have a look at our troubleshooting guide, and make sure you do the 'administrator rights' step. While you're there, I'd recommend also doing the 'verify game files' and 'update Windows' steps.

If the problem persists after running through the troubleshooting guide, let me know, and I'll have some other troubleshooting steps we can try 😎

over 2 years ago - Ubi-Thrupney - Direct link

Welcome to the forum, @bluegreenbay !

Usually, when the game doesn't save right, this is because it doesn't have enough read/write privileges to save the game tro your system. To fix that, please have a look at our troubleshooting guide, and make sure you do the 'administrator rights' step. While you're there, I'd recommend also doing the 'verify game files' and 'update Windows' steps.

If the problem persists after running through the troubleshooting guide, let me know, and I'll have some other troubleshooting steps we can try 😎