Original Post — Direct link
When I try launching The division I have a windows warning before launching thedivision2 launcher after that, I have a ubisoft connect popup (empty popup : https://i.imgur.com/XFkkcKm.png
) that load for... infinite time ? I stopped after 20 minutes ...

I tried to uninstall/reinstall, check the files, deactivate the overlay on ubisoft connect, etc. etc. nothings is working.

Is this game already dead ? or it's just bugged ?

Edit: randomly, when I try to launch the game, ubisoft connect says that the fils are not found ...
I click OK on the locate files popup wihtout changing anything (the last folder is selected by default) and files are found, but still can't launch the game ...
almost 4 years ago - Ubi-Mark. - Direct link
Hello SurexPOSEY,

Thank you for bringing this to our attention! Have you tried starting the Ubisoft Connect application with Administrator Rights by any chance?
almost 4 years ago - Ubi-Litten - Direct link
Apologies fir the delay responding to this query, while I understand you may have already completed some of these steps, could we ask that you have attempt our basic troubleshooting steps as outlined here.

If you are still receiving this error could you please provide your system reports as advised in the FAQ guides below :

Generating a DirectX Diagnostic Report

Generating a Microsoft System Information Report