Original Post — Direct link

Opened an apparel cache, it gave me a tick to say I received it but then it says I don't own it so I cant equip it

anyone else having this shizzle?

over 1 year ago - Ubi-Cintre - Direct link

Hiya ! Thanks for contacting us.

Does this occur every time, or was it only a one time thing ?
If it still occurs, could you please provide a video, or some screenshots so we can forward this to the dedicated team for investigation ?

Let us know if you have any other question.