Original Post — Direct link

After the April 27th 2022 update, when I try to start playing The Division 2, I get a Easy Anti-Cheat error "Unknown file version (The Division2.exe).
How can I resolve this Problem and continue playing The Division 2?

almost 2 years ago - Ubi-Viral - Direct link

@trustierclaw Hey! Sorry to hear that you are getting this easy anti-cheat error.

In order to troubleshoot this we advise completing the steps here.

Should the issue continue please let us know.

Thank you.

almost 2 years ago - Ubi-Gizmo - Direct link

Hey there @xen0rm, thanks for helping out here, I appreciate it!

@TrustierClaw - It sounds like there's an issue with the supporting Easy Anti-Cheat software. If those steps above by my colleague or Xen0rm do not help, I would recommend that you fully reinstall the game and that you also reinstall the supporting software for the game itself.

If you have any further questions or you experience any other issues, please do not hesitate to reach back out.