Original Post — Direct link

I am a Day 1 Player, the Game is 4 years out now and i played on so much different setups... and there so many bugs, but in its current state the game is unplayable for me now..

DX12 runs at 5 FPS.... (dx12 NEVER worked since release..... but the 5 fps problem is new, in the good old days there were crashes every 1h or so)

DX11 my Game crashes every 20 Minutes.

so what should i do?


And NO i will not do the dxdiag or send log files or such a thing (i did this many many times), its not my work to get this game running, its yours!
And NO its not my Hardware, there are thounsands of Gamers with the same issues.
And YES i deleted the My Games Folder.

I thought with the steam release, the support will be getting better but im afraid that was a fault...

a very frustrated Gamer ....

about 1 year ago - Ubi-SleepyGoat - Direct link

Hey there @jorgus666, I'm sorry to see you're running into crashing issues.

If the frequent, every-20-minute crashes are a fairly recent development it is possible that these issues were fixed during our 3 hour maintenance earlier today. For a list of things that were specifically fixed, you can refer to our patch notes thread!

If you are still running into frequent crashes even after that maintenance has been finished, we will need to see your system files freshly created and sent our way on a support ticket.

If you do not want to send those to us, I can recommend the PC troubleshooting guide, along with some basic workarounds:

  1. Disable the Ubisoft Connect overlay.
  2. Clear the Ubisoft Connect cache.
  3. Lower your in-game graphical settings and play at a lower resolution.
  4. Ensure that all unneccessary software has been fully disabled through a Clean Boot procedure.


Please let me know if any of these processes help you avoid the frequent crashes.