Original Post — Direct link
So I just finished up a rerun of Wall Street, and noticed an Exotic Bullet King as lootable. Great I thought! I held down Z to see mission stats at the end (as I usually do since I like to check how I'm doing), and found out that instead of showing those, it SCRAPPED all the loot in the nearby pile instead. Apparently they use the SAME HOTKEY. Wonderful design decision there.

Add to that, that I received absolutely NOTHING for the ~20 hours of troubleshooting I spent figuring out two bugs in the game that I created Support tickets on. I asked for assistance, received the typical "copy and paste" replies asking for MSINFO and associated stuff that was completely unnecessary (my rig is in immaculate shape). Turns out I had to research root cause for both myself, then give that root cause to Ubisoft Support, and THEN convince them that they were actual bugs. One ticket the people on the other end weren't even reading properly. Ugh! Ubisoft Support? Contradiction in terms.

Don't bother making The Division 3 - with all the bugs and design issues issues in TD2, I won't be buying it.

This isn't me asking for support - this is me warning people that there IS no support to be had at Ubisoft. And prepare to be disappointed in many different game issues, whether they are bugs, or just plain bad design.
almost 3 years ago - Ubi-Spud - Direct link
Hey Jaga.Telesin! I'm sorry you have had such a disappointing experience with the game and our support. Rest assured that we do have internal methods of reporting bugs to our developers so I'm sorry if it seemed like we were giving you the runaround regarding the stuttering camera. I can confirm that there are a few reports regarding stuttering in general, and one specific to camera movement as well. Same with the issue regarding toggling Invasions.

Any updates to these issues will always be communicated via patch notes in these forums, so please keep an eye out. I do hope you play again in future, and any further bug reports via these forums or our support website are always welcome.