Ubi-Spud

Ubi-Spud



19 Aug

Comment
    Ubi-Spud on Support Forums - Thread - Direct

@celestialcatto

Hey there! This is a known issue that we are currently looking into, but no fix as of yet. It isn't just you, so I hope you take some comfort in that.

As soon as there is an update, we will let you guys know. Thank you for your continued patience!

Comment
    Ubi-Spud on Support Forums - Thread - Direct

@celestialcatto

Hey there! This is a known issue that we are currently looking into, but no fix as of yet. It isn't just you, so I hope you take some comfort in that.

As soon as there is an update, we will let you guys know. Thank you for your continued patience!

Comment
    Ubi-Spud on Support Forums - Thread - Direct

@rastchepkin Hey there, I'm sorry that your preferred control scheme is not saving correctly.

Could you please ensure the game has admin rights and try again? It could be an issue the game is having writing this data to your disk.

- Right-click the desktop icon of the application (or the executable file in the installation directory) and select Properties.
- Select the Compatibility tab.
- Click Change settings for all users.
- Under Privilege Level, check Run this program as administrator.
- Click Apply.

Let us know if the issue persi...

Comment
    Ubi-Spud on Support Forums - Thread - Direct

@rastchepkin Hey there, I'm sorry that your preferred control scheme is not saving correctly.

Could you please ensure the game has admin rights and try again? It could be an issue the game is having writing this data to your disk.

- Right-click the desktop icon of the application (or the executable file in the installation directory) and select Properties.
- Select the Compatibility tab.
- Click Change settings for all users.
- Under Privilege Level, check Run this program as administrator.
- Click Apply.

Let us know if the issue persi...


24 Jul

Comment
    Ubi-Spud on Support Forums - Thread - Direct

@pierreray117 Hey there, sorry to hear this! Can you confirm which platform you are playing on?

Comment
    Ubi-Spud on Support Forums - Thread - Direct

@pierreray117 Hey there, sorry to hear this! Can you confirm which platform you are playing on?

Comment
    Ubi-Spud on Support Forums - Thread - Direct

@mars_ghoul Hey there, thanks for the videos in the older thread. I'll forward this to the development team for review, and if there are any future updates we'll report them in this forum. 🙂

Comment
    Ubi-Spud on Support Forums - Thread - Direct

@mars_ghoul Hey there, thanks for the videos in the older thread. I'll forward this to the development team for review, and if there are any future updates we'll report them in this forum. 🙂


23 Jul

Comment
    Ubi-Spud on Support Forums - Thread - Direct

Hey folks!

I've done a little more digging on our end and there is indeed a problem here - these servers are not officially shut down but we're investigating some issues on our end which is preventing you guys from accessing online services in the game.

I don't have an ETA but this is being looked into. I'm sorry for the confusion and appreciate your patience!

Comment
    Ubi-Spud on Support Forums - Thread - Direct

Hey folks!

I've done a little more digging on our end and there is indeed a problem here - these servers are not officially shut down but we're investigating some issues on our end which is preventing you guys from accessing online services in the game.

I don't have an ETA but this is being looked into. I'm sorry for the confusion and appreciate your patience!


21 Jul

Comment
    Ubi-Spud on Support Forums - Thread - Direct

Hey guys! I'm sorry you are unable to connect. Please run through this FAQ first, then this one if the issue persists. I'm sorry for any frustration caused by this! 🙂...

Read more
Comment
    Ubi-Spud on Support Forums - Thread - Direct

Hey guys! I'm sorry you are unable to connect. Please run through this FAQ first, then this one if the issue persists. I'm sorry for any frustration caused by this! 🙂...

Read more

20 Jul

Comment
    Ubi-Spud on Support Forums - Thread - Direct
Originally Posted by ZepQ100
I have when I want to go into the game and then also when I want to activate 2 fa
Hey there! Have you went through the steps outlined in the FAQ above?
Comment
    Ubi-Spud on Support Forums - Thread - Direct
Originally Posted by FuriousDuckKid
is there a video i can use to help me?
Hey there! Is there something specific regarding the instructions you need help with? I'd be happy to help.

20 May

Comment
    Ubi-Spud on Support Forums - Thread - Direct
Originally Posted by NigelSheldonCST
HI There,

I too have equipped every specialization and have even unlocked achievements with them. However, the "equip or change a specialization" achievement does not unlock. How is this fixed?

Kind Regards,
Damon
Hey hey! As mentioned above, this is still being looked into. Thank you for bearing with us!

19 May

Comment
    Ubi-Spud on Support Forums - Thread - Direct
Thanks guys, I'm sorry you are getting this error when trying to play the game. please run through the steps in this FAQ to resolve - it will eliminate and connectivity issues that may be causing this.

Here is the PC guide as well for the OP.

If the issue persists, please create a case and send us a screenshot of your port forwarding settings. ... Read more

16 May

Comment
    Ubi-Spud on Support Forums - Thread - Direct
Originally Posted by FledMagician
No, I was able to get in game today, so the issue seems to be gone.
Although I have no idea if it was fixed due to server stuff, because I'd rebooted my PC or because I did a full reinstall overnight.
Happy to hear it's been resolved, regardless of why

If you run into anymore issue, feel free to get back in touch!
Comment
    Ubi-Spud on Support Forums - Thread - Direct
Originally Posted by FledMagician
Booting the game from Uplay, I get the anti-cheat splash-screen and then the game window opens, but it's pure black and doesn't do anything.

Game worked fine yesterday, and everyday for the past week or more. My drivers are updated and I hanv't installed any new programs, updated my OS or messed with my settings.

What's causing this and how do I fix it?
Hey there! I'm sorry you encountered this issue. This may have been in relation to the server issues we were having at the time of posting the thread. Can you please confirm if the issue persists?

15 May

Comment
    Ubi-Spud on Support Forums - Thread - Direct
Originally Posted by stanskwid
I'm new to the game. Decided to try out the free demo first and I'm glad I did. Encountered numerous DELTA-03s over the course of the last 3 days.

Those that happened while I was just running around in the open world was fine (mostly) but the ones that occur during missions were frustrating. I lose all progress even when I reached checkpoints. I get thrown to a respawn spot that requires me to run up to the start and redo the mission from the beginning.

Really enjoyed the game and was looking to purchase but the constant DELTA-03 disconnects are making me think twice. I think the longest I went without a disconnect was 30-45mins.

Any idea how to fix this? I've gone through the official FAQ on connectivity issues but...
Read more
Comment
    Ubi-Spud on Support Forums - Thread - Direct
Originally Posted by sasorisan1
i noticed some disc cases have a ps4 pro enhanced tag on the back and some do not.

does the ps store download the enhanced version for a ps4 pro or do i need to get the disc with the tag?
Hey there! The digital version would also have the enhanced features available via PS4 Pro - box arts sometimes change over the course of a game's release, so that's nothing to worry about.