[2021] "Checking for Add-ons"

Hey guys,

Thank you for reaching out to us regarding this!

I'm sorry to hear it's taking so long for you to be able to hop straight into the game.

May we please know the platform(s) you're experiencing this on?

Thank you!

Hey guys,

Thank you for reaching out to us regarding this!

I'm sorry to hear it's taking so long for you to be able to hop straight into the game.

May we please know the platform(s) you're experiencing this on?

Thank you!

Thanks for getting back to me and confirming that @kmansp31 !

Could you please confirm the following so we can look into this;

• Is the game installed on the same drive as Ubisoft Connect?
• Is the drive you're using an internal HDD / SSD drive or an external drive?
• Have you attempted any troubleshooting yet such as verifying the game's files?

Thank you!

Thanks for getting back to me and confirming that @kmansp31 !

Could you please confirm the following so we can look into this;

• Is the game installed on the same drive as Ubisoft Connect?
• Is the drive you're using an internal HDD / SSD drive or an external drive?
• Have you attempted any troubleshooting yet such as verifying the game's files?

Thank you!