Original Post — Direct link

I have changed nothing on my hardware, but division 2 wont start. I checked the files, re installed my video drivers, re installed the game but nothing works. always get this message:
Setting up the renderer failed.You might be trying to run the game on unsupported hardware or may need to re install drivers.

Any help please


almost 2 years ago - Ubi-Akatsirin - Direct link

Hi @rolly13_bel, I'm sorry to hear you're having issues launching The Division 2.

I see you've already done some steps from this article, but can you double-check everything ?

Can you also try those steps ?

If the issue persists, can you open a ticket on our website with your MsInfo & DxDiag attached, so we can have a better look ?