[2020] Bought The Division 2, Haven't been able to connect yet

Thank you for reporting these issues to us, we're sorry that's been occurring.

Do you get any specific error messages, and if so what does the message state?

We would certainly advise you've been through our connection troubleshooting steps in the guide here.

Originally Posted by butcher_db
1. Problem connecting to Club. To the news. And in groups to players or friends on another platform.
2. Through Shift F2 - the activation of the key supposedly hangs, but although it should not be so.
3. The problem with the inventory, when you press i - does not come out, it only works when the cache is opened.
4. Friends at Epic games took the game Devision 2 and played without any problems, and on your Ubisoft platform, such troubles, why the feedback is so terrible, especially the application cannot be sent.
Maybe at the end you will be busy solving and fixing bug fixes.

Hey there,

Thank you for your detailed explanation.

From what you have explained it sounds like your connectivity trouble is with Uplay rather than the game itself. Would it therefor be possible to try these steps?