Original Post — Direct link

Logged on to find i had no compensation cache although my friend who was set bac only a lvl has received his and my mailbox was empty

over 2 years ago - Ubi-Mark. - Direct link

Hello @grxiz,

Thank you for bringing this to our attention!

Sorry to hear that you haven't received your cache.  Can you please confirm how many levels did you lose on at least one upgrade level on an individual piece of gear? It will help us to investigate it further for you.

Many thanks and if you have any additional questions, please let us know.

over 2 years ago - Ubi-Auron - Direct link

Hi @ddppow! If you're still missing your compensation cache, please contact our support directly, so that we can look into this further, thanks! You can do it using this link: https://www.ubisoft.com/en-gb/help/contact

Thanks for sharing out Tweet, suschunga!