Original Post — Direct link
Is anyone else having similar issues , ive levelled up enough to receive several keys and nothing . Im on PS4
13 days ago - Ubi-RealDude - Direct link
Hey everyone, if you're having problems with getting Apparel Event Cache Keys, please include your platform, username, and SHD level (or a general estimate) in your reply. Thank you!

Edit:

Originally Posted by Ubi-RealDude
Thank you for the help by providing some of your info, everyone. We'll be conducting a maintenance early tomorrow morning in order to get the issue of not gaining Event Keys sorted out. You can keep an eye on this thread for updates.
Originally Posted by Ubi-RealDude
We'll be looking to grant the keys that would have been gained between the start of the event and tomorrow's maintenance with next week's regular Tuesday maintenance.
13 days ago - UbiFate - Direct link
Thanks for the info, all! We'll update you once the team gets back to us. In the mean time, thanks for your patience.
13 days ago - Ubi-RealDude - Direct link
Thank you for the help by providing some of your info, everyone. We'll be conducting a maintenance early tomorrow morning in order to get the issue of not gaining Event Keys sorted out. You can keep an eye on this thread for updates.
13 days ago - Ubi-RealDude - Direct link
Originally Posted by martin_dtd
Will we be rewarded with the keys we should have gained or is it a case of leveling up even more to get the keys we should have received?
We'll be looking to grant the keys that would have been gained between the start of the event and tomorrow's maintenance with next week's regular Tuesday maintenance.
13 days ago - Ubi-RealDude - Direct link
Originally Posted by CelticRover
I went from level 116 to 148 and only got keys from level 132 so will i be compensated all them keys?
That's the plan - but again, that will happen with next week's maintenance, not tomorrow's unscheduled maintenance.
13 days ago - Ubi-RealDude - Direct link
Originally Posted by xxSHOCKERxxx
System: XBox
Name: xx SHOCKER xxx
SHD level: 635
Didnt get the 3 keys from season pass, no keys for leveling up, at least 16-20 levels I think.
Are you still not receiving keys even after yesterday's maintenance?





Links in this thread

[UNSCHEDULED] Maintenance - October 8th, 2020 | Forums
Agents, The servers will shut down for an unscheduled maintenance tomorrow on Thursday, October 8th at 10:00 CEST, 04:00 AM EDT, 01:00 AM PDT. Estimated downtime is 1 hour. Maintenance Notes: Fixed an issue where players were not receiving Apparel Event Cache Keys after the specified number of SHD level-ups.


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