Original Post — Direct link
Already did everything listed here https://forums.ubisoft.com/showthrea...1#post14466883

Just brought the new york DLC yesterday after AFK for months. Installed the game, launch, MIKE-01, server maintenance. Wait for a day, server up, fire up the game, MIKE-01, retried a dozen times, failed. Went to support page, ask me to sign-in again which took forever, WHY?! I was already signed-in. Went to twitter support, PMed @Ubisoft Support 5 hours later no response.

Did everything on the troubleshooting list. Still can connect to the server.

Am I banned? I heard that 1.5 million players get banned because of glitch exploit including players were AFK during that period.

Theoretically, my computer is fine. I just played Ghost Recon Breakpoint with no problem.

Please help.
over 4 years ago - Ubi-Lucipus - Direct link
Since your issues are persisting following the troubleshooting you did, I would suggest you contact support and in a ticket attach your system-files (DxDiag & MSinfo) so they can have a closer look at what might be causing the issues. Include a screenshot of your port forwarding settings as completed in the post you linked as well, so they can make sure everything is looking okay

I don't believe you have been banned, it's most likely just some connectivity issues which we can try to troubleshoot with you.