[2022] Apparel DLC's not accessible ?

Hello @MusBleedJu,

Thanks for reaching out about your purchase!

As this purchase is already completed, you should be access it from the in-game apparel menu - have you tried navigating to your apparel section from the game paused screen? If your items are still missing, can you please check if they're posted to your stash, by any chance?

Many thanks and if you have any additional questions, please let us know.

Thanks for getting back to us @MusBleedJu

As @Noxious81 pointed out, the DLC you have purchased in your screenshot is for The Division 1. Are you busy playing the first Division game or second Division game? Please let me know so I can move this thread to the correct section.

Usually, for any missing purchases from your game, we would ask you to send us your full uncropped screenshot to our support website, so we may check your game content and purchases in private and further assist you here >> https://www.ubisoft.com/help/contact

Hey @MusBleedJu as you have purchased the DLC content for the wrong game, I would recommend getting in touch with us for a refund.

I can not guarantee your refund will be approved as the DLC was purchased some time ago, but we have a process for these things so it is worth getting in touch with us about it. Please make sure to attach a full uncropped picture of your purchase if you would like to contact us about this here >> Ubisoft Email/Live Chat support > https://www.ubisoft.com/help/contact