Original Post — Direct link
Hi - as I'm unable to raise a support ticket and can't see live chat is online at any point I'm trying here.

Up until about 3 nights ago the game was running ok - some crashes every couple of days and a high GPU usage but ok.

Then it now won't let me play more than 5 - 10 minutes without crashing. Sometimes crashing and doing a 'send report' other times I'm able to close with task manager and other times have to restart power button.
I hadn't updated or changed anything on the PC when this developed to my knowledge unless the uplay updated without me noticing.

I've then done all of the steps in the Ubisoft guide, and checked all the easyanticheat guides as well as trying with and without DX12 enabled and windowed and fullscreen and different graphic settings as well as reinstall graphic and sound drivers.
I then did a complete clean install of windows and all the drivers again, downloading a fresh copy of uplay and the game. I've done all repairs and the steps listed again but still get the crashing bug.

I'm at a loss now what else to try and why this has suddenly broken. I've tried a number of the fixes on other threads I could find to no avail.


MSINFO - https://docdro.id/xymnQjj
DxDiag - https://docdro.id/jt8CsC5
about 4 years ago - Ubi-Spud - Direct link
Hey Riiddickk! Welcome to the forums!

Your MSINFO does not seem to be loading - you can DM me another copy if you wish. The fact that it's still happening on a clean install and you've noticed high GPU usage could point to an overheating issue, however if you send me that msinfo I'll have a closer look.
about 4 years ago - Ubi-Spud - Direct link
If you upload it elsewhere and send us the link, we'll be able to get it.
about 4 years ago - Ubi-Spud - Direct link
Originally Posted by TR.I_aM_TwisteT
what version of graphicsdriver are you using and have you updated this in between that the game was running good and the crashes every 5 to 10 minutes

because when i update my driver it crashes after 5 to 10 minutes or it gives me freezes and stutter and then crashes

the driver i am using is 446.14 and the game is running fine
This is a fair point - a driver rollback may help as well, although this is usually a temporary fix.