Hi,
I wanted to play the weekly club challenges like I do every week. Last week it still worked, I did 3 out of 5 challenges and got the rewards. This week, I can see there are challenges - but when I play to fulfill them, it does not show the count anymore. In UbiConnect, all the challenges stay 0/25. I tried to log off/on, waited a day, tried again but the result is still the same. I tried with overlay activated/deactivated - still no count. Is there something I can do to fix this?
Hey!
If a Weekly Challenge is not recording your progress, we recommend following our connectivity troubleshooting guide:
https://www.ubisoft.com/en-au/help/connectivity-and-performance/article/troubleshooting-connectivity-issues-with-ubisoft-connect-pc/000060499
You can also try logging in directly to the Ubisoft Connect website to see if the Weekly Challenge is showing as completed there:
https://club.ubisoft.com/en-GB/dashboard
If your progress is still not counting towards the reward, to allow for further investigation, we would like to ask for any of screenshots or videos clearly showing that the progress is not being counted.
Thank you.
@josie2103 Great to hear that this is now working for you. Apologies for the delay with this.
If you need anything else please let us know.
Thank you.
@rage_therapy Thank you for your reply. Please do let us know if they do not sync up after the 3 days. Thank you.
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