Original Post — Direct link

Hi there, I play Division 2 on the XBox Series X and I did not get the Santa Outfit not daily log in rewards.

I tried to open a ticked but it it impossible as the drop down meno includes all games but Division 2 for some reason.

What shall I do to get the rewards? Before you asked I looked in the apparels tabs, in the stash/reward section, nothing anywhere. ;(

Thank you in advance for your help.

almost 2 years ago - Ubi-Milky - Direct link

Hello @Cangrande, I am sorry for this late reply but thank you for getting in touch with us.

For any missing reward/items queries we ask you to get in touch with us with the date you should have received/claimed the rewards, over our private support channels.

If for any reason, you can not contact us for a live chat or email case via our support website (https://www.ubisoft.com/help/contact) please could you get in touch with us with your Ubisoft username, name of the exact missing item, and date of attempted redemption over one of our social support links, via a direct message? Here are the links, thank you >>>

Twitter Support >  https://twitter.com/UbisoftSupport
Facebook Support > https://www.facebook.com/UbisoftSupportUK/