Original Post — Direct link

I have not been receiving Apparel Cache keys for weeks now. Also it keeps showing the ! mark on the main menu on apparel but shows none on any category when I go into the apparel menu. I am assuming it is for the cache keys I'm not getting.

over 1 year ago - Ubi-Milky - Direct link

Hello @HankFett thank you for your post on these two issues.

Missing caches can sometimes be caused by server issues. This means that the items can take longer to appear in a player's inventory once the data or mission completion has had time to synchronize with our servers. 

Have you been able to wait a full 24 hours, to see if any of the items/gear have now synchronized and appeared in your inventory?

Have you also checked your in-game mailbox, as some in-game items were known to be added to this menu instead?

If you have checked both these steps and you are still missing your cache, please contact us on one of these links so we can check your in-game rewards and activity >>


When you contact us please let us know > 

  • The platform you play on
  • The name of the missing cache
  • The dates these caches went missing
  • Why were you rewarded with these caches?