Original Post — Direct link
I've seen quite a few posts about this cache being bugged but my experience was slightly different so I'm making my own post.
When I went to the sewer I shot the yellow box through the door's window then shot the padlock off the second door. Elite enemy spawned and I killed him. However he did not drop the key and now I can't get him to respawn to be able to try again. The fact that this has been an issue since the launch of the expansion is infuriating and makes me regret buying it.
over 4 years ago - Ubi-Mark. - Direct link
Hello c0xy3000,

sorry to hear that you are unable to open the cache. Can you please provide us with a short video of this occurring, so we can investigate it further for you? Many thanks and apologies for any inconvenience caused by this.

If you have any other questions, please let us know.
over 4 years ago - Ubi-Redbeard - Direct link
Thanks for the updates on this issue, folks.
over 4 years ago - Ubi-Swaggins - Direct link
Hey folks,

The matter is still under investigation and reports are still being sent to the team.

Once we have further information, we will share it.

Apologies for any inconvenience.
over 4 years ago - Ubi-Swaggins - Direct link
Hey v_Hurricane_v,

I am sorry for the inconvenience, like we have said previously the team are still investigating this issue.

I can appreciate it has been a long time, but we cannot speak to the complexity of the issue from a dev standpoint.

Once there is more information to share on this matter, we will do so.